Who delivers and picks up the furniture?
We do! As part of our services, we offer white glove delivery service to your venue in Windsor and remove at the end of the night for free! We do deliver outside of Windsor, but an added fee applies and for additional trips to rearrange if required. Our delivery area consists of Windsor and surrounding areas only. Please contact us if you are located from Chatham to London to see if we can accommodate you. We do not deliver to the USA. Typically rentals are for one evening only, but arrangements can be made if a multi-day use is needed. You won’t have to lift a finger. Leave the dirty work to us!
Do we have to supply our own accent pillows for the lounge seating?
Nope - not at all...unless you want to. We have an extensive collection of accent pillows to choose from. Chances are, we have the colour(s) you need! Our accent pillows are complimentary with every lounge. If you want to customize your event even more, we can offer monogrammed accent pillows for your special day or for corporate events. (additional fee for this service).
Do you have a showroom?
No, we apologize that we don’t have a showroom to display our collection. We do offer our always growing rental collection on our website shown in our Rental Collections tab and you can also view ourEvent Gallery tab to see our unique pieces in action. *You can see us and some of our collection only at the big Wedding Extravaganza each January at the Caboto Club for the 2-day show.
Do we have to get a lounge/bars or can we just get head table items?
You can do both or either! You can choose to dress up your head table with our gorgeous throne seating collection and/or with our LUXE tables and/or add a cool lounge area for everyone to hang out all night. It’s up to you and the look you're going for. Please keep in mind there is a minimum $300 fee on all rentals. Contact us if you need help knowing what to pair together to make it perfect! Make it count - have no regrets!
Who designs the lounge? Do we have to figure this out?
We do! We get all the input from you and we design some options for you to choose from. Unless there’s something you already know you want, we will come up with some lounge designs for you to choose from. We present you with 3D concept sketches drawn exactly to scale for the room it will be placed in so we know what fits in the area we’re given.
Do you sell your items?
The quick answer is no. The longer answer is simply because our furniture pieces are custom designed by the Modish Team and manufactured specifically for Modish so each piece is very special to us. We love providing our clients with our unique designer furniture pieces and they know they’re getting something amazing for their event. It’s a win-win!
How soon do we have to book?
Well, we don't want to put pressure on you as we want you to feel comfortable when making your choices, but we do recommend the sooner the better especially for our throne seating. Bookings are secured only with a deposit. Look at it this way - we're probably one of the easiest decisions you'll have to make throughout your entire event planning process!
What happens if there are damages?
Well…we don’t like to bring this up, but I suppose we should. Good news is most everything we have is specially designed to withstand most messes. We’ve even had Sangria spilled on our pure white seating…no problem. It was cleaned up right away and no damage was done. Whew! With that being said, we do present a rental agreement with each rental which does address damages and other incidentals. Since 2009, we’ve been major-damage free….knock on wood...or perhaps we should say knock on leather (but it just doesn't sound quite the same).
Can we hire you direct or through our Decorator?
You can do either! We communicate with your decorator to help pull it all together anyway so it’s up to you. **Your decorator must be specified at the time of booking. We work with our carefully selected preferred vendors only! It is our policy that we have the right to refuse bookings with any involved decorators who rent event furniture or those who are not on our preferred vendors list.
Are your throne pieces regular seat height?
Yes! Quite a few of our throne pieces feature unique tall backs which could make the furniture pieces appear low to the ground. Rest assured, all of our throne seating is at regular seat height to accommodate a normal height dining table.
When is payment due?
We do kindly require a deposit to officially secure your booking, but the final payment is due no later than 2 weeks prior to your event. We accept cheque, cash, e-transfers and most major credit cards for your convenience. Failure to pay the final balance prior to the event date will result in forfeiture of the booking as per the rental agreement and services will be forfeited/terminated...so please make sure to square everything up by the due date. We will contact you to make sure we're on track.